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IT4IT’s Relationships With ITIL and Other Practices and Standards

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What are the Other Standards?

There are many different best practices, frameworks, and standards related to IT management such as ITIL, COBIT, PMBOK, PRINCE2, ISO/IEC 20000, ASL, BISL, to mention a few.

While these best practices and frameworks have placed emphasis on process, the IT4IT standard is processagnostic, focusing on how the IT function can be automated and supported by the right information (or data) to do the work. In addition, the IT4IT Reference Architecture provides the bigger picture of how IT services should be managed, throughout the entire lifecycle, by looking holistically at the entire IT Value Chain.

Positioning ITIL and the Other Standards Against IT4IT

ITIL and COBIT are the most commonly used processoriented best practice frameworks for IT management. Both describe a broad range of processes and activities to be performed by the IT function throughout the service lifecycle. However, ITIL does not cover all processes and activities within the IT function, such as Enterprise Architecture, Project Management, IT Governance, Risk Management, or Service Development. Domain-specific practices such as the TOGAF methodology for Enterprise Architecture, PMBOK or PRINCE2 for Project Management, and CMMI and SCRUM for Service Development can be used to complete the process model. In addition, there are numerous other standards and practices required to support specific controls, such as related to security management (ISO/IEC 27000 series) or risk management. These different practices and standards are typically defined at a high level, defining the requirements and activities to be performed within the IT organization. However, before they can be used in day-to-day practice they require a significant effort of design and detailing, often resulting in reinventing the wheel by each individual organization. As a result, the IT organization is challenged to create an overarching IT management model bringing it all together supported by an integrated IT management system.

IT4IT Value Chain

The Typical Challenges With the Existing Standards

Typical challenges with these existing standards and best practices:

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