process management blog posts

“It Doesn’t Do It”: The Ultimate Guide to Handling Vague IT Support Requests

Blog: Customer Service Blog from HappyFox – Improve Customer Service & Experience – Customer Service and Experience Blog by HappyFox

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Vague support tickets waste time, drain resources, and frustrate everyone involved. The classic example? A ticket that simply states: “It...

The post “It Doesn’t Do It”: The Ultimate Guide to Handling Vague IT Support Requests first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.