Blog Posts

Is Process (In)Visibility a Major Driver for Process Mining?

Dsire Palmen - Zebra

I have come across these beautiful photos by the Dutch artist Dsire Palmen, where she makes people invisible — They disappear in the context of their environment. Check out her website to see more images.

Invisibility is such an abstract concept. Process mining is quite an abstract topic, too: We talk about log data, about processes, and about software technology — all things you cannot really touch.

In fact, precisely the fact that these things are invisible makes them so difficult to comprehend. Of course, there are processes that are quite tangible, like factory processes.1 built in a two-story warehouse from over 700 household objects here.)) But it is one of the major challenges in understanding today’s digitalized business processes that they are inherently invisible:

In an assembly line, you can move from one step to the next step in the process and easily observe what is happening. But information-based processes usually don’t pass around piles of papers anymore. That means you simply can’t see what is going on.

So, in my view process invisibility is a major driver for process mining. For example:

What do you think: Isn’t process invisibility the real problem underlying these issues? Let us know in the comments.

  1. If you find production processes boring, check out this four-minute, fun video sequence of a [giant Rube Goldberg machine]( ↩︎

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples