Introducing the Forrester Automation Framework
Blog: Forrester BPM Center of Excellence
It is impossible to overstate the impact automation has on digital transformation. Automation directly impacts customer experience (CX). Software like Reflexis can automate price checks and cut customer wait times by 80%. Robots like LoweBot can guide customers to the proper aisle to pick up home goods. Automation contributes directly to your bottom line. Robotic […]
Leave a Comment
You must be logged in to post a comment.