Blog Posts

Intelligent Process Management in Your Digital Business Platform

Blog: Jim Sinur

Intelligent process management suites (iBPMS) aren’t the perfect bimodal technology platforms, but they certainly are a great business hub technology and can act as a lynch pin technology platform. No two iBPMS suites have the same set of strengths, but they all are good at handling different speed of operation and speed of development and adaptation. Yes they will have to be augmented by deeper technologies and business functionality for certain business use cases, but the iBPMS should be at the center of your Digital Business Platform (DBP) for no other reason as it can bridge the new with the old and is great for incremental transformation.

During Business Operation:

An iBPMS can orchestrate, communicate with or respond to multiple people resources, patterns, triggers, bots along with standard software, This is invaluable for creating a digital platform. It can handle long running knowledge collaboration task to nano second auto response situations. A good iBPMS can control or be controlled in order to act in an central control fashion or a distributed control fashion. As intelligence moves out to the edge, the ability to intermix control points and dynamic connections, the ability to control or participate is essential. Nearly all iBPMS platforms support big data analytics, social, mobile and cloud, so they play well wherever or whenever they are called upon to support digital efforts.

During Development & Adjustment:

An iBPMS supports both model driven and SCRUM approaches and reduces the code because of explicit rules. The speed of prototyping and development is crazy fast as you can build, test and visually observe what is happening quickly. Resources can be added quickly. Process snippets (mini process pieces) can be used quickly and dynamically in new contexts.  The iBPMS is a master of composing in addition to development, so adding new bits of business capability is easy. Sometimes, where governance practices allow and the situation demands it, changes can be immediate during full production operation. Of course some of the old code leveraged will be on a slower track, the old code can be retrofitted with explicit rules or configurable parameters to keep up with the speed of the model and rule driven iBPMS.

Net; Net:

In most cases an iBPMS can solve at least 80% of your technical demands and is great at surrounding existing business functionality or including new and growing functionality. A digital strategy with a iBPMS at the core will allow the leverage of new resources and functionality easily. Most iBPMS platforms will handle both structured and dynamic cases that are agile driven by the speed of business and technology evolution. If you haven’t considered one, you will probably include one sooner than later.

Additional Reading:

Model Driven:

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