Indian firms must take the data analytics bull by its horns to build an insights-driven organization
Blog: Forrester BPM Center of Excellence
In India, competitive pressures and customer expectations are driving firms to provide personalized information, products, and services to customers and employees. Improving employee and user experiences are among the top software initiatives of Indian companies for the next 12 months. Insights-driven companies stand a better chance to compete. Why? Because they have a better understanding […]
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