BPMN Templates

Incident Management as Choreography

Extracted from BPMN 2.0 by Example (non-normative OMG document)

We can take a closer look at the ping-pong-game of account manager, support agents and software developer by switching from a single-pool-model to a collaboration diagram.

Comments (4)

    1. The BPMN file look fine, Signavio does not seem to currently support importing a Choreography that depicts multiple times the same participant. Camunda is not as clear about the exact issue they have with the file. Other vendors can import this file. Note that Choreography models like this one is not widely supported by BPMN vendors.

  1. Try using a different import format in the diagramming tool you’re using; if there is a selection or a drop-list in the pop-up dialog for “BPMN”, select that. The ‘flavor’ of the XML / XMI format that is supported by the tool is important. = 8 ^ ) >

  2. From a quick look, it seems to show the same information as the collaboration diagram. For me it would be easier to follow this one. In what cases would I want to use the detailed collaboration diagram showed in the next example?

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