Improvement Management with Tools and Knowledge
Blog: Curious Cat Management Improvement Blog
Too often today I hear people disparaging management tools/concepts (PDSA cycle, mistake proofing, flowcharts, design of experiments, gemba…). The frequently voiced notion is that tools are being applied and not helping improve management in the organization.
But it seems to me using these tools re-enforces the best practices of management improvement. Yes, ignoring the underlying principles (while applying tools and concepts) drastically limits how successful an organization will be in improving management practices and the results of the organization. But using the tools is not the problem. Using the tools is a necessary but not sufficient part of the process.
What is needed is to use the tools with engaged people continually learning and adjusting the management system based on their increase understanding of the organization as a system gained by using management tools effectively (if you are unsure of what those tools are, read the posts on this blog discussing many management improvement tools).
It is important to understand there are fundamental concepts that connect and reinforce each other. And those organizations that are successful are using tools and building their understanding of the underlying principles continually.