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Contributed on September 14, 2022
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Improve Your Employee Satisfaction, First Response Time, and Case Resolution Rate with the Three new PeopleSoft HR Helpdesk Analytics Dashboards

Blog: Oracle BPM

PeopleSoft HR Helpdesk has delivered three new analytics dashboards which help HR Helpdesk Managers and Agents to gain insights into case backlog details allowing them to make better operational decisions, thereby improve the overall service quality to employees. Read the blog post to see a demo of the enhancement and to know about the benefits of deploying the three new HR Helpdesk Analytics Dashboards.

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