Login / Sign Up
Blog Posts Process Management
Contributed on September 14, 2022
Loading 0
14

Improve Your Employee Satisfaction, First Response Time, and Case Resolution Rate with the Three new PeopleSoft HR Helpdesk Analytics Dashboards

Blog: Oracle BPM

PeopleSoft HR Helpdesk has delivered three new analytics dashboards which help HR Helpdesk Managers and Agents to gain insights into case backlog details allowing them to make better operational decisions, thereby improve the overall service quality to employees. Read the blog post to see a demo of the enhancement and to know about the benefits of deploying the three new HR Helpdesk Analytics Dashboards.

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="https://www.businessprocessincubator.com/content/improve-your-employee-satisfaction-first-response-time-and-case-resolution-rate-with-the-three-new-peoplesoft-hr-helpdesk-analytics-dashboards/?feed=html" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples

BPMN.org

XPDL.org

×