If You’re Not Prioritizing Employee Experience Improvement, You’re Doing It Wrong
Blog: Forrester BPM Center of Excellence
There is ample evidence that improving employee experience leads to better business results. Briefly, firms that improve employee experience find that they get better work performance and more discretionary effort from employees.[i] Discretionary effort makes companies more effective and efficient, according to this study published in Harvard Business Review.[ii] Better employee experience also leads to lower employee turnover […]
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