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icomplaints – Complaint Tracking Software for Equal Employment Opportunity Complaints | MicroPact | MicroPact

icomplaints, Complaint Tracking Software from MicroPact for tracking federal Equal Employment Opportunity complaints.

MicroPact introduced icomplaints in 2002. Over the ensuing 10 years, icomplaints has become the standard for federal EEO case management.

Developed specifically to manage the EEO process and generate the Form 462 annual report, icomplaints includes a number of critical features required by government agencies and departments for tracking and managing EEO complaints and cases. Its robust set of business rules ensures compliance with EEOC MD-110, EEOC reporting requirements and 29 CFR 1614. All of these capabilities are provided through a highly automated interface that provides exceptional ‘point and click’ ease of use while minimizing maintenance needs.

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