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Business Management Case Management Process Analysis Tools
Contributed on July 12, 2011
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IBM – Case management software – Case Manager

Case Manager software unites content, processes and people to provide a 360-degree view of case management and to help optimize case outcomes.

IBM® Case Manager can optimize case outcomes and increase customer satisfaction by empowering knowledge workers. It provides case workers access to structured and unstructured information from various types of applications or storage systems. IBM Case Manager, IBM’s award-winning Advanced Case Management (ACM) offering, provides flexible process controls, access to powerful analytics and dashboards, and an array of industry-specific business partner solutions to enable rapid time to value.

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