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Hungry for Real-World Stories? Check Out How These TIBCO Customers Help Feed The World

Blog: The Tibco Blog

Reading Time: 3 minutes

From combatting food insecurity in London to empowering a food retailer to launch a customer rewards program in the Netherlands, TIBCO technology can be found wherever enterprises have an appetite for innovation. Grab some lunch, and check out some of our tastiest success stories.

City Harvest London Combats Food Insecurity with Smart Applications

City Harvest collects surplus food from restaurants and other food establishments in London and distributes it to organizations that serve meals to the hungry. During the global pandemic, there was no way to efficiently get these donations to those who needed it. City Harvest needed help to manage the process, automate complex elements, and support rapid updates.

Using an agile, cloud-based, low-code solution from TIBCO, City Harvest London maximized its efforts and reached more people than ever before, increasing food distribution from four million meals yearly to four million meals in one month. Solving a huge logistical and humanitarian challenge in a matter of days, City Harvest delivered 12 times more meals during the height of the pandemic.

Laura Winningham, CEO at City Harvest London, notes, “Since this project began with TIBCO, employees have noticed data makes our lives different each day. Our application enables information to flow down the ranks and make an impact on people who didn’t appreciate how important data is.”

Read the full success story here.

Panera Cooks with Data to Deliver on Service and Satisfied Customers

Panera Bread, a well-known chain of fast-casual restaurants in the US, needed to improve kiosk ordering, inventory management, and food costs. The TIBCO platform was used to create the Panera Data Pantry, empowering the business to unify its systems with a master set of data, efficiently update related systems in real time, and enable the automation of many of its processes.

Panera is a prime example of a company that sought digital transformation and is thriving because of its newfound flexibility. Processes that used to take weeks can now be done almost instantly. “TIBCO EBX software is helping Panera Bread increase revenue by allowing flexibility of our menu, so when the business comes up with a great menu idea, we can say yes, instead of saying no,” says Noel Nitecki, director of enterprise services at Panera.

Read the full success story here.

Jumbo Puts Customers First and Increases Loyalty with Master Data Management

Jumbo is the second-largest online and in-store food retailer in the Netherlands. With the rollout of a new loyalty program and compliance with new GDPR requirements, Jumbo realized it needed a better and more reliable way to track and unify data—especially with its growing customer base.

With a single source of data, Jumbo can easily keep track of customer information across all departments: online shopping, shipping, payment, and more. Having control over its master data means that Jumbo knows exactly what its customers are ordering and how its suppliers are delivering. With TIBCO EBX solutions, Jumbo teams can enter, manage, and validate data for better customer service. According to Rudy Vonken, manager of data and solutions at Jumbo, “We now have a base for data governance, reference data, and analytics so we can create a 360-degree view of our customers.”

Read the full success story here.

Deliver Better Outcomes with TIBCO

Have an appetite for innovation and business optimization? Streamline your operations and costs with leading technology solutions to provide better customer service, no matter what industry you’re in. Whether you need to manage your data in a single view or launch applications for easier supply chain management, TIBCO has got you covered.

Leaders in every industry are unlocking the potential of their data in extraordinary ways. Whether increasing intimacy with customers, achieving excellence in operations, or broadly reinventing their industry, visionary companies have created incredible value from and with data. Learn how enterprises like yours have become digital leaders with TIBCO Connected Intelligence.

The post Hungry for Real-World Stories? Check Out How These TIBCO Customers Help Feed The World first appeared on The TIBCO Blog.

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