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Human Processes: The Change Challenge

Blog: BPTrends - Human Processes

Keith uses the National Health Service in Great Britain to illustrate the challenges faced by large organizations when they attempt to introduce change of pace and scale. Phase 1 of the “NHS Challenge” reveals 10 commonly occurring barriers to change efforts and 11 building blocks that may help to overcome the barriers.

Author information

Keith Harrison-Broninski

Keith Harrison-Broninski

Keith Harrison-Broninski is a consultant, writer, researcher and software developer working at the forefront of the IT and business worlds. Keith wrote the landmark book “Human Interactions: The Heart And Soul Of Business Process Management”, described by reviewers as “the overarching framework for 21st century business technology” and “a must read for Process Professionals and Systems Analysts alike”. Keith founded Role Modellers, whose company mission is to develop understanding and software support of collaborative human work processes, the field Keith pioneered with his work on Human Interaction Management. For more information about Keith, see http://keith.harrison-broninski.info.

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