How to Streamline Order-to-Cash with Process Mining and RPA | UiPath
The order-to-cash process (O2C) is one of those enterprise spanning processes that can either make or break your business. The outcomes of this mission-critical process directly impacts customer satisfaction, how well you manage cash flow, and how happy your employees are.
Yet, the complexity and breadth of the O2C process makes it one of the hardest processes to track and optimize. It’s safe to say that there is a big opportunity for improvements to the O2C process.
In this article, we’ll look at how O2C process improvements can be achieved using a strategic combination of process mining and automation.