process management blog posts

How to Integrate Freshdesk with Slack: A Step-by-Step Guide (+ Better Alternatives)

Blog: Customer Service Blog from HappyFox – Improve Customer Service & Experience – Customer Service and Experience Blog by HappyFox

Learn more about HappyFox → https://www.happyfox.com

Support teams waste precious minutes switching between multiple tools during ticket resolution. When agents need to refresh their screen repeatedly...

The post How to Integrate Freshdesk with Slack: A Step-by-Step Guide (+ Better Alternatives) first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.