How to Detail a Process?
Specifying a process? How to detail?
The first thing is to know what is a process, Bernhard Hitpass defined in a good way: A process is a logical sequence of activities across time and place, driven by events that meet a particular purpose.
A business process is a set of activities that are performed in a coordinated manner to accomplish a business objective in a technological and organizational context (Weske, 2007). Now if, to define a process I must clearly state the following:
- Entry criteria,
- Verification steps or control points
- outputs and
- Exit criteria.
We should clarify that when activities are very large, ie have many many tasks and events can become threads, and these will form the same components as a process.
Once defined aspects of the process to establish, it should be noted that the concept of BPM as a discipline of process management is broader, has clear and well-defined objectives, so any process should focus on achieving the following components:
Achieve or improve business agility in an organization
The concept of business agility is defined as the ability of an organization to adapt to the changing environment, through changes in their integrated processes.
The concept of efficiency is defined as the ability of an organization to achieve greater or lesser extent or strategic business objectives.
Improve efficiency levels
Efficiency is the ratio of the results achieved and the resources used, ie the degree of productivity of a result. The term efficiency is related to all indicators of productivity in terms of quality, costs and time.
What processes in your organization have priority to be defined?