process management blog posts

How to create a custom integration between Oracle Digital Assistant and WhatsApp Cloud API using rich elements such as buttons, lists, attachments, and other components

Blog: Oracle BPM

In this guide, we will walk you through the process of creating a webhook channel in Oracle Digital Assistant and building a webhook code in Node.js to integrate the WhatsApp API with your chatbot. It is interesting to say that using this code template, you will be able to interact via rich elements with your user, such as buttons, agent integration, image, video, audio, and list of options.