How to Achieve True Benefit Realization from a Shared Services Implementation
Blog: IMA Blog
Transitioning to a Shared Services model is one of the most common transformational changes we see in our Change Management Consulting work. The rationale for this type of enterprise-wide change is clear– why support redundant services such as IT, Human Resources, Financial and/or Legal, in each organizational silo when there can be one corporate-wide resource that is shared? But… the question is… are organizations achieving true benefit realization from their Shared Services implementations?
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