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How To Accelerate A Cultural Employee Experience Shift In Europe

Blog: Forrester BPM Center of Excellence

The current crisis proves that having great Employee Experience (EX) is critical to the brand and the CMO. EX was already a key driver of customer experience (CX) and business performance. Today’s crises require brands to meaningfully engage employees even more. In fact, our latest data (see figure below) has shown that the correlation between […]

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