How IMS ExpertServices Identified and Closed Its Employee Knowledge Gaps
Blog: SweetProcess
Introduction Mary Pittman is the Process Improvement Leader at IMS ExpertServices, a consultative firm that caters to the world’s most influential law firms. Dealing with such an elite clientele demands excellence. Employees are required to be on their A-game at all times. But achieving that was difficult using manual documentation methods. There was a knowledge […]
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