Holiday Highlights From Cyber Week: What’s Happened Since 2014
Blog: Forrester BPM Center of Excellence
This blog post is part of Forrester’s Holiday 2019 retail series. For several years, market research firm Bizrate Insights has surveyed US shoppers during Cyber Week. We looked back at the Bizrate data from five years ago and found several interesting changes in consumer behavior: The percentage of shoppers belonging to a shipping club appears to […]
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