Here’s What Happened On The Biggest Online Shopping Day Of The Year
Blog: Forrester BPM Center of Excellence
This blog post is part of Forrester’s Holiday 2019 retail series. Retailers (and consumers) have been talking about all things holiday for months, but the “official” kickoff of the highly anticipated shopping season took place this past weekend. By many counts, it was a success. The National Retail Federation (NRF) reported that a record-breaking 189.6 million […]
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