Help Desk vs. Service Desk – What’s the Difference? [Infographics]
Blog: HappyFox Blog
Learn more about HappyFox → https://www.happyfox.com
Help desk and service desk are two terms that are often used interchangeably in the IT support world. While they do have similarities, they have many different functionalities. The size, needs, and maturity of your organization will help you determine which solution you should pick.