process management blog posts

Help Desk vs Service Desk: Key Differences Explained

Blog: Customer Service Blog from HappyFox – Improve Customer Service & Experience – Customer Service and Experience Blog by HappyFox

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In IT support, “help desk” and “service desk” are often used interchangeably, yet they serve distinct purposes. This comprehensive guide...

The post Help Desk vs Service Desk: Key Differences Explained first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.