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Harness inbound customer information to transform sales and service operations

Blog: OpenText

A smartphone with illustrated graphics showing coins and a receipt moving through the phone.

With digital content becoming the norm, capturing all types of incoming customer information is more important than ever before. Many sales and service teams struggle with an increasing volume of mismanaged inbound information and documents that need to be captured as part of critical information flows and disconnected sales processes. Time-consuming, manual intake of documents …

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