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Google’s Virtual Assistant Plans Signal A Market Shift In Conversational AI

Blog: Forrester BPM Center of Excellence

It was reported last week that Google is shifting resources within its virtual assistant unit from Assistant to Bard, it’s intelligent chat technology. This comes as no surprise to Forrester. Google has a long history of launching and discontinuing services that fail to gain traction with consumers. And voice has failed to do so. Amazon […]

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