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Goodbye Smart, Hello Insights-Driven: Insights-Driven Cities Deliver Effective Governance

Blog: Forrester BPM Center of Excellence

I’ve always struggled with the term “smart city.” The word “smart” can mean a million different things. Getting smart with someone isn’t necessarily a good thing — as in a mother admonishing a child, “Don’t get smart with me!” Being a “smart aleck” in school can get someone sent to the principal’s office or beaten […]

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