Goodbye, Process Mining Camp 2021!
Process mining camp went by so fast! We had a great time with all of you last week, and we hope you enjoyed your stay on the campground as well.
There was one theme that kept popping up over and over again at this year’s camp: How can you make process mining fit into the various methodologies that organizations already use? For example, process improvement teams often work with the DMAIC approach from Lean Six Sigma, or the PDCA cycle. Auditors have their own procedures. As a part of your process mining journey, you need to understand how you can integrate process mining into these existing methodologies.
In our keynote we looked back at the talks from the past nine years of Process Mining Camp, and we saw that they fall into a broad range of industries and use cases. This reminds us that process mining can be applied really anywhere where processes are found. And once again this year, we had a varied program with practice talks from the financial services industry, government, production, and the telecommunications sector.
Our speakers did a really great job sharing their experiences. They showed us exactly what they did, and how process mining affects their own way of working. We also heard about the difficulties they encountered, and they were gracious to share their recommendations and other tips with the camp community.
A big thanks from all of us to Daan, Jasmine, Andreas, Minh Chau, Klaus, and Gary for their efforts!
There was also a new kid on the block at this year’s camp: In the Process Mining Lab, campers from 14 different timezones got to work. They were knee-deep in data (and spaghetti!), busy cooking up a hearty stew of knowledge over the campfire together. In the lab, we covered a lot of ground – while we were starting with some easy challenges, we moved on quickly to more advanced concepts.
In the exploration lab on Tuesday, we discovered that it took more than three business days to get clarity about the customer’s loan application. In Wednesday’s spaghetti lab we worked with a very complex process map. Almost all cases had a unique path through the process because each step represented a click on a website. In the data lab on Thursday, we combined datasets with different formats, transposed activity data from columns to rows, and unfolded loops of activity repetitions to be able to perform a more in-depth rework analysis.
Lots of campers joined our interactive sessions, discussing the solutions to the challenges. But also those who were not able to call in for the live sessions could still participate via the camp Slack and the lab session recordings.
At least as much fun as the talks and the lab were the daily Process Mining Café sessions. Our speakers of the day were joined by old friends from previous process mining camps to discuss process improvement methodologies, process mining in audit, in manufacturing, data challenges, and tips and tricks all around.
On the last camp day, Manuela Veloso joined Wil van der Aalst after his closing keynote, and we continued the discussion about robots, automation, and about what AI actually is.
We miss you, and the camaraderie around the campfire, already — but hold on, we don’t have to wait for another year until camp rolls around again! In our monthly Process Mining Café we will continue the discussion on all things process mining. Next up is our session on 7 July about process mining in public administration, make sure to join us then and there, won’t you?
For now, though: So long! We’ll meet again, back in the café or at the next camp!
To be kept in the loop about future editions of Process Mining Camp sign up at our camp mailing list here.