On Aug 16, 2023 Gartner published a press release “Gartner Places Generative AI on the Peak of Inflated Expectations on the 2023 Hype Cycle for Emerging Technologies“. “While all eyes are on AI right now, CIOs and CTOs must also turn their attention to other emerging technologies with transformational potential. his includes technologies that are enhancing developer experience, driving innovation through the pervasive cloud and delivering human-centric security and privacy. As the technologies in this Hype Cycle are still at an early stage, there is significant uncertainty about how they will evolve. Such embryonic technologies present greater risks for deployment, but potentially greater benefits for early adopters.” Link

What technology will benefits after Generative AI goes through the “Disillusionment” phase and reaches the “Plateau of Productivity”? It probably will be Knowledge Management with well-advanced modern Decision Intelligence systems.