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Future of Retail 2020 – Retail Industry CIOs Will Invest In Automation, Data, And Employees

Blog: Forrester BPM Center of Excellence

To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague, Madeline Cyr, and I interviewed experts within Forrester for our series: “Applying 2020 Predictions To Retail.” To understand the CIO predictions for the year we spoke with Bobby Cameron, a Forrester expert on CIO- targeted business technology research. Madeline Cyr: […]

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