Blog Posts Process Management

From “Text Analytics” to “Text and Document Mining and Analytics Platforms”

Blog: Forrester BPM Center of Excellence

Text analytics is a peculiar software market segment. Vendors typically have a main offering that heavily relies on text mining and analytics, but they rarely position themselves explicitly as “text analytics platforms.” Some examples are: Customer Experience analytics Consumer and Social analytics and intelligence Robotic Process Automation Intelligent Document Extraction And Processing (IDEP) If you […]

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