Blog Posts

From Research to Practice with Hajo Reijers

We had great fun hanging out with Hajo Reijers, Professor for Business Process Management & Analytics at Utrecht University, in last week’s Process Mining Café. You can now watch the recording here.

We started out with a short follow-up to our previous Process Mining Café, discussing utilization as another metric that is only available if you have start and complete timestamps.

The conversation then turned to how processes are made of people, and that process mining needs to be aware of that. With his focus on human-centric processes, Hajo is also interested in empirical research methods. He told us about the “think-aloud” protocol as one of the methods and shared some tips for researchers who are new to empirical research.

In the end, we picked two new process mining papers and discussed what we found interesting about them. One paper provides a framework to categorize the root causes of data quality problems. The other one uses statistical methods to uncover dependency relations between activities in a process and desired/undesired effects.

Here are the links to the two papers that we discussed and to the two main conferences publishing process mining research each year:

Enjoy the holidays, everyone! We’ll see you again in the new year!

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples