Blog Posts Process Management

From Compliance to Privacy UX: Regulators Come For Dark Patterns

Blog: Forrester BPM Center of Excellence

The French data protection authority hit Google and Facebook with multimillion dollar fines yesterday for their use of deceptive design in their cookie consent banners. Commonly known as dark patterns, these design choices threaten or trick people into doing things that are in conflict with their own interests. We’ve all encountered these deceptive designs – […]

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