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FREE Mapping & Modelling Survey Report Now Available

At last, after weeks of poring over the details and reading the responses, the report is now available. The report gathers together the thoughts and responses from over 500 people around the globe, making it probably the most comprehensive report on the subject to date. In addition to the collation of the survey response I have also included commentary on a number of the topics raised by the survey.

The report at 48 pages provides a detailed analysis of what tools people are using, which methods they are using and what features they rate or use in their tools. Some of the results may surprise you, they certainly surprised me!

Process mapping and modelling is a key skill for successful BPM or SOA projects, yet it is still one of the least understood and least valued disciplines. Given the long history this might be surprising, but it also seems that at least some of the indifference may be down to the number of methods in use and the large number of people who do non-technology process improvement and for whom many of the tools are just too complicated and too expensive.

One of the early readers of the report Dave Curry, Director of Process at Vertex says “The report provides an excellent analysis of survey results relative to the use of process modelling tools. The comparison of perceptions by end users, consultants, and vendors along with the commentary analyzing the results provides the added value.” While Jerome Pearce, Executive Director Process Mapping Pty Ltd added “This is fascinating. I don’t think I have seen the results of a survey that interested me quite as much.”

It was certainly fun to contrast the views of end users with those of vendors and consultants and I am very grateful to all those who shared their thoughts and opinions so freely.

You can access your own personal copy of the report from

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