Frameworks: Pervasive Change and Digital Initiatives: Drive Process Challenges in 2019
Blog: Harmon's Blog: Eye on BPM
Every year The APQC conducts research to identify the trends and challenges that might have an impact on process professionals. In this Column, Holly Lyke Ho-Gland presents the results of this year’s survey. Changes in this year’s priorities seem to be around the pervasiveness of change–it’s the new normal. Read what other surprising changes the survey revealed.