Frameworks: How We Use Frameworks Matters
Blog: Harmon's Blog: Eye on BPM
Effectiveness is a key measure of the impact and value of an organization’s process management team. Overall, organizations may be satisfied with their business process management (BPM) programs, however, given that continuous improvement is the name of the process management game, there is still plenty of room for growth. This leads to the question: What factors drive program effectiveness and what levers can teams pull for improvement? Read Holly’s Column for some insight into this question.