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Forrester’s EX Index Reveals What Other Surveys Don’t

Blog: Forrester BPM Center of Excellence

Most engagement surveys in the industry focus on a broad set of factors set against the employee life cycle, from on-boarding to off-boarding. They don’t provide enough insight into employees’ daily journeys — especially how various technology-related factors affect knowledge workers’ engagement. Our survey does. And for this year, we also added a way to […]

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