By 2040, the e-commerce landscape is expected to cover 95% of all retail sales, in 2019 alone e-commerce has reached the 7% mark. While tech advancements like IoT, Neural Network and AI are expected to push e-commerce forward, innocuous challenges like customer loyalty, product discovery and price competitiveness are expected to create hurdles that will require e-commerce executives to think out of the box and innovate.
2019 marks the 25th birthday of the first e-commerce sale; in the last 2 and half decades, e-commerce has come a long way and shows the potential of exponential growth. We recently got in touch with E-commerce Heads and Executives from around the world and discussed prevalent challenges from the e-commerce domain. We have compiled the opinions and views of few e-commerce thought leaders for you.