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EX Measurement Best Practices: What Are The Right Metrics And Data Sources?

Blog: Forrester BPM Center of Excellence

Most companies devote so much time and attention to surveying employees that they overlook other sources of insights. What’s more, they fail to use the insights they do collect to make EX improvements. That’s why Sam Stern and I published a new report called EX Measurement Best Practices: New Data Sources, New Insights, And More […]

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