Blog Posts Process Management

Europe leads the way in re-empowering the consumer in the digital era

Blog: Forrester BPM Center of Excellence

The European Union and European Parliament have adopted landmark legislation to overhaul the legislative environment for the digital market and services in Europe. The failure of extensive lobbying from platform providers such as Google, Microsoft and Amazon illustrates the potential threats to their business models that they perceive from this legislation. The legislation covers rules […]

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