Electronic Bill Presentment And Payment (EBPP) Is Undergoing A Sea Change — Catch The Wave!
Blog: Forrester BPM Center of Excellence
Fun fact: I’ve been researching billing for Forrester since 2012. But 2018 was a year unlike any other in my billing research. For the first time, the majority of my client inquiries on the topic came from financial services companies. And while these conversations often started about billing, they ended up in EBPP. Here’s what […]