Blog Posts Process Management

DX Platform: Strategy, Software, Or Both?

Blog: Forrester BPM Center of Excellence

In the past two business days, my colleagues and I have published the Q3 2019 iterations of our digital experience (DX) platforms Now Tech and Forrester Wave™. (A big sigh of relief and huge thank-you to everyone who supported this research!) Unfortunately, despite our consistent and transparent body of DX research dating back to 2013, […]

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