Do Organizations Use Process Frameworks to Their Full Potential?
Blog: BPTrends - Articles
Holly Lyke-Ho-Gland, the program manager for business excellence research at APQC, begins a three-part series in which she will explore the common uses of process frameworks. APQC conducted a survey to understand how process frameworks are implemented and, in this Article, Holly Lyke-Ho Gland presents conclusions drawn from the survey questions. Future Articles in the series will include adoption and implementation practices and implementation challenges.
Author information
Holly Lyke-Ho-Gland
Holly Lyke-Ho-Gland is a research specialist at APQC, with over ten years of business research and consulting experience. Her focus has predominantly been on best practices in business processes, corporate strategy, and R&D. She can be reached via email at hlykehogland@apqc.org and on Twitter at @hlykehogland.