Discover how a leading high-tech manufacturing customer leveraged Oracle Integration Cloud to:

• Enhance self-service capabilities with direct, relevant answers
• Reduce customer effort and improve CSAT
• Lower service costs by enabling agents to focus on complex queries
• Boost revenues by automating product promotion during service interactions
This session will walk you through a compelling real-world success story through the lens of Oracle Integration Cloud (OIC) and key Oracle Cloud Infrastructure (OCI) components.
You’ll gain a deep dive into the architecture, core functionalities, container instances, Generative AI applications, and OpenSearch capabilities—culminating with how OIC orchestrates the data ingestion process.

Speakers:

Jake Patterson, AI & OCI Specialist, Boxfusion Consulting

Jürgen Kress, Director Product Management, Oracle

Schedule: Wednesday, 9 July 2025  11:00 AM – 12:00 PM (Paris time)

For details please visit the webcast registration page here.

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