Direct To Consumer Process Framework Library: Structure Designed to Improve Your Business
The purpose of this guide book is to help create common language for organizations to communicate and define work processes comprehensively and without redundancies. Organizations should use the enclosed hierarchical structure to support benchmarking, manage content, and perform other important performance management activities.
A successful Direct to Consumer control framework initiative can affect the likelihood and consequences of risks materializing, as well as deliver benefits related to better informed strategic decisions, successful delivery of change and increased operational efficiency. Other benefits include reduced cost of capital, more accurate financial reporting, competitive advantage, improved perception of the organization, better marketplace presence and, in the case of public service organizations, enhanced political and community support.
We have also included over 300 KPIs organized by 4 Direct to Consumer domains including by Customer, Finance, Supply Chain, and Workforce.