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Digitally Evolving Customer Mindset Will Re-Shape Indian Financial Services Landscape

Blog: Forrester BPM Center of Excellence

Indian financial service customers are changing! Forrester surveyed 3,000 online adults in India on their financial attitude, expectations and preferences, and found that more than half of the customers accessing internet are constantly online. We found that most of the respondents are early adopters of new technology – Forrester calls them “Progressive Pioneers”. As digital […]

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