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Cybersecurity Implications On Your Customer Experience- Deepfakes And Beyond

Blog: Forrester BPM Center of Excellence

In a poignant sign of the times, our upcoming CX Sydney 2020 forum is going virtual.  And another sign of the times? In these moments of great distress, cyber criminals are ramping up their efforts.  For example, the amount of fake COVID19  related email scams has increased by 600% in the month of March. At […]

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