Current bpm trends tendencias en bpm
Description
My Keynote to the Argentina BPM Forum 2011. Buenos Aires 7 sept 2011.
Transcript
Business Process Incubator
Where BPM comes to life!
Current BPM Trends
Tendencias en BPM
BPM Forum 2011
Buenos Aires, Argentina
Denis Gagné
Trisotech
BPMN 2.0 FTF MemberXPDL 2.2 and 3.0 Co-Editor
Agenda
Trends in:
BPM Discipline
Facilitated by
BPM Standard
Relevant to
Stimulated by
BPM Technology
Conformant to
BPM Discipline
Current BPM Trends
Tendencias en BPM
BPM Forum 2011
Buenos Aires, Argentina
Business Processes
Central to organizations and their customers
Used to:
capture knowledge and critical information,
coordinate activities,
measure results, and
communicate across departments, with business partners and customers.
Business Efficiency
- “Doing things right” Do more with less
Business Agility
- Quickly adapt to changing Business Conditions
- Current status, outcome, compliance
Processes are the central nervous system of organizations and yet they are not always clearly understood, defined, documented, communicated or optimized.
Process Management
Processes are inherently cross functional, so functional management (alone) does not ensure delivery of value to your customers
Functional
Organization
Process
Functional Overlay
Process
Organization
Functional
Process Overlay
From traditional
LOB Management
To Process based
Management
Improvement vs. Management
Process Improvement
Is project based
Is discontinuous improvement
Addresses particular process problems
Process Management
Is not project based but a management philosophy
Is a continuous improvement culture
Is about process-based management
Will require some culture change
Holistic BPM: Various Concerns
Change
Management
Imaging
Process
Workflow
Process
Improvement
BA
BPA
EA
Process
Integration
Adapted from Bruce Silver
EAI, SOA
Process
Management
Process
Focus
Strategy
Service
Focus
Strategy
SOA
Achieving the Process Centric Organization
Process
Centric
Organization
Business
Value
Current
State
IT Value
Process
Management
Governance
SOA
Reality: A Series of Key Initiatives
Process
Centric
Organization
Business
Value
Current
State
IT Value
BPM Best Practices in a Nutshell
Change Management
Competency
Commitment
BPM Success
C3
Obtaining
Sponsorship
Assigning
Process Ownership
and Stewardship
Overcoming pure Functional Thinking
Enabling the Change
Awareness
Desire
Knowledge
Ability
Reinforcement
Establishing a BPM CoE
(or BPCC)
Expanding
BPM Knowledge beyond CoE
(or BPCC)
Diffusion of BPM Concepts and Benefits
- the provision of tangible and robust BPM methodologies, techniques, and tools in order to facilitate the well-defined execution of process re-design activities.
Creation of Convergence among BPM Initiatives
- Creating alignment, governance, and convergence of all BPM-related services within an organization with the aim to increase synergies and consistency, ultimately leading to increased return on investment.
- Linking BPM services with corporate strategy and establishing a BPM culture.
Towards Understanding BPM
BPM Practitioners are Organizing and Structuring Knowledge
As exemplified by:
the many BPM professional certification programs
ABPMP: Certified Business Process Professional (CBPP)
AIIM: BPM Certificate Program
BPM Council: Certification in BPM (P.BPM)
BPM Group: Certified Process Management - Practitioner (CPI-M)
BPM Institute: BPM Certificate of Training
IIBA: Certified Business Analysis Professional (CBAP)
OMG: Certified Expert In BPM (OCEB)
….
and body of knowledge emerging
ABPMP: Business Process Management Common Body of Knowledge (BPM CBOK)
IIBA: Business Analysis Body of Knowledge (BABOK)
Process Knowledge Initiative (PKI): Process Knowledge BoK (PKBoK)
BPM Standards
Current BPM Trends
Tendencias en BPM
BPM Forum 2011
Buenos Aires, Argentina
Process Improvement
Not standards but process improvement strategies
Lean
Quality
Be mindful of sub optimization
Higher Satisfaction may require more Time on task
Higher Quality may involve more Cost
Lowering Time on task may decrease Satisfaction
Lowering Cost may decrease Quality
Time
Satisfaction
Cost
Some Current BPM Relevant Standards
OMG: Object Management Group
BPMN: Business Process Modeling Notation
BMM: Business Motivation Model
BPMM: Business Process Maturity Model
SBVR: Semantics of Business Vocabulary and Business Rules
PRR: Production Rule Representation
WfMC: Workflow Management Coalition
XPDL: XML Process Definition Language
Wf-XML: Extension to the OASIS Asynchronous Service Access Protocol.(ASAP)
BPAF: Business Process Analytics Format
OASIS: Organization for the Advancement of Structured Information Standards
BPEL: Business Process Execution Language
BPSS: ebXML Business Process Specification Schema
…
www.OMG.org/technology/documents/br_pm_spec_catalog.htm
www.WfMC.org
www.OASIS-Open.org/specs/
Whatis BPMN?
What is BPMN?
Business Process Model and Notation
Why BPMN matters?
Readily understandable by business stakeholders
Aim to bridge the gap from modeling to subsequent implementation
Why BPMN?
Simple to learn yet powerful enough to depict the potential complexity of most processes.
Bridges the communication gap that exists between Business, Engineering, Manufacturing, etc. and IT.
Provides organizations with the capability of defining, understanding and even executing their processes through diagrams.
Widely accepted and widely supported.
Basic Elements of BPMN
Process:Engineering Change Management (ECM)
Business Process Incubator
BPMN 2.0 eLearning Courses
BPMN 2.0 Examples
Other BPMN 2.0 items
Blogs
Books
Presentations
Tools
…..
www.BusinessProcessIncubator.com/BPMN2.0
Warning Shameless Self Promotion
What is XPDL?
What is XPDL?
XML Process Definition Language
Why XPDL matters?
Meant for interchange from inception
Internal model of many existing BPM tools
Backward compatibility of BPMN 1.2
Business Process Incubator
XPDL Items
Blogs
Books
Presentations
Tools
….
www.BusinessProcessIncubator.com/XPDL
Warning Shameless Self Promotion
Workflow Reference Model
Process Definition tool
Enactment Engine
Administration & Monitoring tool
Other Engines
Wf-XML
Client
Apps
Worklist
Handler
Tool
Agents
Invoked
Apps
Validation
Transformation
Verification
Conversion
BPM Standards
Conformance
Assurance
BPM Standards Conformance Assurance
Business Process Incubator
- Free BPMN 2.0 Modeler for VisioCloud App Selector
- Ensures BPM assets are conformant to specified standards *Ensures BPM assets are conformant to clients’ guidelines
- Converts BPM models from standard to standard *Converts BPM models from vendor platform to vendor platform
- Converts any MS Visio process diagram to BPMN Converts any MS Project file to BPMN *Converts Proprietary Process Notation to BPMN
Warning Shameless Self Promotion
Case Management Model & Notation
C
Case Management
Means to Ends
Process Management
Concerned with the Lifecycle of a Process
Content/Document Management
Concerned with the Lifecycle of Content/Document
Case Management
Concerned with the Lifecycle of a Case
All Involve Structured and Unstructured Work Efforts
All are Means to achieving the Organization’s Ends
Hybrids in all dimensions are possible and do exists
P
Process
Management
D
Document/
Content
Management
C
Defining a Case Management Standard
P
D
OMG RFP
Currently 3 proposals
Expected to merge
CMMN
Takes a Case Management View
Not a Process view of Case
Not a Content/Document view of Case
Reference to BPMN 2.0 and CMIS 1.0
Loose Coupling
Extensions if necessary but not necessarily extensions
BPM Technology
Current BPM Trends
Tendencias en BPM
BPM Forum 2011
Buenos Aires, Argentina
BPMS an Evolving Market
Progress Software acquires Savvion
Software AG acquires WebMethods
Software AG acquires IDS Sheer
Open Text acquires Metastorm
Open Text acquires Global360
Tibco acquires Staffware
IBM acquires Lombardi
Oracle acquires Collaxa
Tibco acquires Nimbus
Oracle acquires BEA
BEA acquires Fuego
IBM acquires Filenet
2004
2005
2006
2007
2008
2009
2010
2011
Trending Topicswithin
IT
BPM Influencers
BPM Vendors
Cloud
Social
Mobile
Case Management (Dynamic/Adaptive Processes)
Social BPM
Enterprise Architecture
Cloud BPM
Social BPM
Case Management
Advanced BPM Tools
Process Mining
Extracting Information from event logs to expose a process model
Process Simulation and Optimization
Structural Analysis
Analysis (often static) of the structural aspects (configuration) of a process model
Capacity Analysis
Analysis (often dynamic) of the capacity aspects of a process model
WfMC is to announce the creation of a new Process Simulation & Optimization Working Group. All interested in a Process Simulation & Optimization interchange standard contact: Denis Gagné, Working Group Chair.
Advanced BPM ToolsBest Practices
The Right Expert for the Right Task
Although conceptually simple to grasp, successfully (meaningfully) using process simulation and/or process mining still requires some expertise (Advanced Mathematical Skills)
The Right Model for the Right Goal
Align Modeling Objectives with Simulation Objectives
Abstraction
Fidelity
Validity (soundness and completeness)
The Right Answer to the Right Question
Make sure to instrument your business model with parameters that are actual indicators (influencers) of what you wish to explore
BPMS Morphing Definition
BPA
Process Modeling
Enterprise
Architecture & Modeling
Case Management
Lean, 6S
Process Simulation
Content/Doc
Management
Process
Workflow
BI
Process
Improvement
Portal
Web 2.0
BAM
BPMS
Social Web
BRMS
Cloud/SaaS
Process
Integration
EAI/SOA
CEP
BPMS Best Practices
Matching Tools to Requirements
Process
Workflow
Process
Improvement
BA
BPA
EA
Process
Integration
Business Process Incubator
Exhaustive catalogue of existing BPM related Tools
Warning Shameless Self Promotion
TakeAway
Current BPM Trends
Tendencias en BPM
BPM Forum 2011
Buenos Aires, Argentina
Business Process Management (BPM) Awareness
As a practice
- Process Centric Organizations are Emerging NOW BPM Practitioners are Organizing and Structuring Knowledge NOW
- Fundamental and Applied BPM Research is thriving NOWMatured BPM product suites are available NOW
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Business Process Incubator
Where BPM comes to life!
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BPM Content Syndication
BPM Content
Aggregation
BPM Content
Publisher
Key Ideas
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www.BusinessProcessIncubator.com