BPMN Business Management Presentations Process Management Process Modeling

Current bpm trends tendencias en bpm

Description

My Keynote to the Argentina BPM Forum 2011. Buenos Aires 7 sept 2011.

Transcript

Business Process Incubator
Where BPM comes to life!
Current BPM Trends
Tendencias en BPM
BPM Forum 2011
Buenos Aires, Argentina
Denis Gagné
Trisotech
BPMN 2.0 FTF MemberXPDL 2.2 and 3.0 Co-Editor
Agenda
Trends in:
BPM Discipline
Facilitated by
BPM Standard
Relevant to
Stimulated by
BPM Technology
Conformant to
BPM Discipline
Current BPM Trends
Tendencias en BPM
BPM Forum 2011
Buenos Aires, Argentina
Business Processes
Central to organizations and their customers
Used to:
capture knowledge and critical information,
coordinate activities,
measure results, and
communicate across departments, with business partners and customers.
Business Efficiency

BPM Benefitsin a Nutshell
Business Agility

Business Insight

  • Business Process Conundrum
    Processes are the central nervous system of organizations and yet they are not always clearly understood, defined, documented, communicated or optimized.
    Process Management
    Processes are inherently cross functional, so functional management (alone) does not ensure delivery of value to your customers
    Functional
    Organization
    Process
    Functional Overlay
    Process
    Organization
    Functional
    Process Overlay
    From traditional
    LOB Management
    To Process based
    Management
    Improvement vs. Management
    Process Improvement
    Is project based
    Is discontinuous improvement
    Addresses particular process problems
    Process Management
    Is not project based but a management philosophy
    Is a continuous improvement culture
    Is about process-based management
    Will require some culture change
    Holistic BPM: Various Concerns
    Change
    Management
    Imaging
    Process
    Workflow
    Process
    Improvement
    BA
    BPA
    EA
    Process
    Integration
    Adapted from Bruce Silver
    EAI, SOA
    Process
    Management
    Process
    Focus
    Strategy
    Service
    Focus
    Strategy
    SOA
    Achieving the Process Centric Organization
    Process
    Centric
    Organization
    Business
    Value
    Current
    State
    IT Value
    Process
    Management
    Governance
    SOA
    Reality: A Series of Key Initiatives
    Process
    Centric
    Organization
    Business
    Value
    Current
    State
    IT Value
    BPM Best Practices in a Nutshell
    Change Management
    Competency
    Commitment
    BPM Success
    C3
    Obtaining
    Sponsorship
    Assigning
    Process Ownership
    and Stewardship
    Overcoming pure Functional Thinking
    Enabling the Change
    Awareness
    Desire
    Knowledge
    Ability
    Reinforcement
    Establishing a BPM CoE
    (or BPCC)
    Expanding
    BPM Knowledge beyond CoE
    (or BPCC)
    Diffusion of BPM Concepts and Benefits
    • the provision of tangible and robust BPM methodologies, techniques, and tools in order to facilitate the well-defined execution of process re-design activities.

    BPM CoEBusiness Process Capability Center
    Creation of Convergence among BPM Initiatives

    • Creating alignment, governance, and convergence of all BPM-related services within an organization with the aim to increase synergies and consistency, ultimately leading to increased return on investment.

    Strategic Alignment and BPM Culture

    • Linking BPM services with corporate strategy and establishing a BPM culture.

    Jesus, Macieira, Karrer, Rosemann.
    Towards Understanding BPM
    BPM Practitioners are Organizing and Structuring Knowledge
    As exemplified by:
    the many BPM professional certification programs
    ABPMP: Certified Business Process Professional (CBPP)
    AIIM: BPM Certificate Program
    BPM Council: Certification in BPM (P.BPM)
    BPM Group: Certified Process Management – Practitioner (CPI-M)
    BPM Institute: BPM Certificate of Training
    IIBA: Certified Business Analysis Professional (CBAP)
    OMG: Certified Expert In BPM (OCEB)
    ….
    and body of knowledge emerging
    ABPMP: Business Process Management Common Body of Knowledge (BPM CBOK)
    IIBA: Business Analysis Body of Knowledge (BABOK)
    Process Knowledge Initiative (PKI): Process Knowledge BoK (PKBoK)
    BPM Standards
    Current BPM Trends
    Tendencias en BPM
    BPM Forum 2011
    Buenos Aires, Argentina
    Process Improvement
    Not standards but process improvement strategies
    Lean
    Quality
    Be mindful of sub optimization
    Higher Satisfaction may require more Time on task
    Higher Quality may involve more Cost
    Lowering Time on task may decrease Satisfaction
    Lowering Cost may decrease Quality
    Time
    Satisfaction
    Cost
    Some Current BPM Relevant Standards
    OMG: Object Management Group
    BPMN: Business Process Modeling Notation
    BMM: Business Motivation Model
    BPMM: Business Process Maturity Model
    SBVR: Semantics of Business Vocabulary and Business Rules
    PRR: Production Rule Representation
    WfMC: Workflow Management Coalition
    XPDL: XML Process Definition Language
    Wf-XML: Extension to the OASIS Asynchronous Service Access Protocol.(ASAP)
    BPAF: Business Process Analytics Format
    OASIS: Organization for the Advancement of Structured Information Standards
    BPEL: Business Process Execution Language
    BPSS: ebXML Business Process Specification Schema

    www.OMG.org/technology/documents/br_pm_spec_catalog.htm
    www.WfMC.org
    www.OASIS-Open.org/specs/
    Whatis BPMN?
    What is BPMN?
    Business Process Model and Notation
    Why BPMN matters?
    Readily understandable by business stakeholders
    Aim to bridge the gap from modeling to subsequent implementation
    Why BPMN?
    Simple to learn yet powerful enough to depict the potential complexity of most processes.
    Bridges the communication gap that exists between Business, Engineering, Manufacturing, etc. and IT.
    Provides organizations with the capability of defining, understanding and even executing their processes through diagrams.
    Widely accepted and widely supported.
    Basic Elements of BPMN
    Process:Engineering Change Management (ECM)
    Business Process Incubator
    BPMN 2.0 eLearning Courses
    BPMN 2.0 Examples
    Other BPMN 2.0 items
    Blogs
    Books
    Presentations
    Tools
    …..
    www.BusinessProcessIncubator.com/BPMN2.0
    Warning Shameless Self Promotion
    What is XPDL?
    What is XPDL?
    XML Process Definition Language
    Why XPDL matters?
    Meant for interchange from inception
    Internal model of many existing BPM tools
    Backward compatibility of BPMN 1.2
    Business Process Incubator
    XPDL Items
    Blogs
    Books
    Presentations
    Tools
    ….
    www.BusinessProcessIncubator.com/XPDL
    Warning Shameless Self Promotion
    Workflow Reference Model
    Process Definition tool
    Enactment Engine
    Administration & Monitoring tool
    Other Engines
    Wf-XML
    Client
    Apps
    Worklist
    Handler
    Tool
    Agents
    Invoked
    Apps
    Validation
    Transformation
    Verification
    Conversion
    BPM Standards
    Conformance
    Assurance
    BPM Standards Conformance Assurance
    Business Process Incubator

    • Free BPMN 2.0 Modeler for VisioCloud App Selector

    Verification & Validation of BPM Assets

    • Ensures BPM assets are conformant to specified standards *Ensures BPM assets are conformant to clients’ guidelines

    Conversion of BPM Assets

    • Converts BPM models from standard to standard *Converts BPM models from vendor platform to vendor platform

    Legacy Process Assets migration to BPMN

    • Converts any MS Visio process diagram to BPMN Converts any MS Project file to BPMN *Converts Proprietary Process Notation to BPMN

    *available upon request
    Warning Shameless Self Promotion
    Case Management Model & Notation
    C
    Case Management
    Means to Ends
    Process Management
    Concerned with the Lifecycle of a Process
    Content/Document Management
    Concerned with the Lifecycle of Content/Document
    Case Management
    Concerned with the Lifecycle of a Case
    All Involve Structured and Unstructured Work Efforts
    All are Means to achieving the Organization’s Ends
    Hybrids in all dimensions are possible and do exists
    P
    Process
    Management
    D
    Document/
    Content
    Management
    C
    Defining a Case Management Standard
    P
    D
    OMG RFP
    Currently 3 proposals
    Expected to merge
    CMMN
    Takes a Case Management View
    Not a Process view of Case
    Not a Content/Document view of Case
    Reference to BPMN 2.0 and CMIS 1.0
    Loose Coupling
    Extensions if necessary but not necessarily extensions
    BPM Technology
    Current BPM Trends
    Tendencias en BPM
    BPM Forum 2011
    Buenos Aires, Argentina
    BPMS an Evolving Market
    Progress Software acquires Savvion
    Software AG acquires WebMethods
    Software AG acquires IDS Sheer
    Open Text acquires Metastorm
    Open Text acquires Global360
    Tibco acquires Staffware
    IBM acquires Lombardi
    Oracle acquires Collaxa
    Tibco acquires Nimbus
    Oracle acquires BEA
    BEA acquires Fuego
    IBM acquires Filenet
    2004
    2005
    2006
    2007
    2008
    2009
    2010
    2011
    Trending Topicswithin
    IT
    BPM Influencers
    BPM Vendors
    Cloud
    Social
    Mobile
    Case Management (Dynamic/Adaptive Processes)
    Social BPM
    Enterprise Architecture
    Cloud BPM
    Social BPM
    Case Management
    Advanced BPM Tools
    Process Mining
    Extracting Information from event logs to expose a process model
    Process Simulation and Optimization
    Structural Analysis
    Analysis (often static) of the structural aspects (configuration) of a process model
    Capacity Analysis
    Analysis (often dynamic) of the capacity aspects of a process model
    WfMC is to announce the creation of a new Process Simulation & Optimization Working Group. All interested in a Process Simulation & Optimization interchange standard contact: Denis Gagné, Working Group Chair.
    Advanced BPM ToolsBest Practices
    The Right Expert for the Right Task
    Although conceptually simple to grasp, successfully (meaningfully) using process simulation and/or process mining still requires some expertise (Advanced Mathematical Skills)
    The Right Model for the Right Goal
    Align Modeling Objectives with Simulation Objectives
    Abstraction
    Fidelity
    Validity (soundness and completeness)
    The Right Answer to the Right Question
    Make sure to instrument your business model with parameters that are actual indicators (influencers) of what you wish to explore
    BPMS Morphing Definition
    BPA
    Process Modeling
    Enterprise
    Architecture & Modeling
    Case Management
    Lean, 6S
    Process Simulation
    Content/Doc
    Management
    Process
    Workflow
    BI
    Process
    Improvement
    Portal
    Web 2.0
    BAM
    BPMS
    Social Web
    BRMS
    Cloud/SaaS
    Process
    Integration
    EAI/SOA
    CEP
    BPMS Best Practices
    Matching Tools to Requirements
    Process
    Workflow
    Process
    Improvement
    BA
    BPA
    EA
    Process
    Integration
    Business Process Incubator
    Exhaustive catalogue of existing BPM related Tools
    Warning Shameless Self Promotion
    TakeAway
    Current BPM Trends
    Tendencias en BPM
    BPM Forum 2011
    Buenos Aires, Argentina
    Business Process Management (BPM) Awareness
    As a practice

    • Process Centric Organizations are Emerging NOW BPM Practitioners are Organizing and Structuring Knowledge NOW

    As a technology

    • Fundamental and Applied BPM Research is thriving NOWMatured BPM product suites are available NOW
  • +
    +
    +
    +
    +
    Business Process Incubator
    Where BPM comes to life!
    The Business Process Incubator offers membership based syndication solutions of evergreen, value added BPM related content.
    BPM Content Syndication
    BPM Content
    Aggregation
    BPM Content
    Publisher
    Key Ideas
    The BPM Syndication Platform!
    • One Stop BPM Resource Gateway Syndicate In and mashes up BPM related resources Syndicate Out BPM related resources to partners

    The BPM App Store!

    • Offers both Free and for a Fee BPM content Contributions by Practitioners and Vendors Vendor Independent but Supported by Vendors

    Bringing BPM Standards to the Cloud! (SaaS)

    • At the Forefront of BPM Standards (BPMN 2.0 & XPDL 3.0) Conformance Verification and Validation (WfMC endorsed) Conversion of BPM Assets
  • Business Process Incubator
    www.BusinessProcessIncubator.com

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