Blog Posts Process Management

Crucial Intel: Customer Obsession Matters

Blog: Forrester BPM Center of Excellence

This blog was written in collaboration with Anna Synakh. Intel, a tech giant with over 121,000 employees, sets an example for organizations that are considering becoming more customer obsessed. Despite its size and complexity, Intel has made big strides in all three customer obsession competencies: leadership, strategy, and operations. In our new report, Case Study: […]

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